Linguistic competence and great depth of industry-specific expertise are prerequisites for medical translation.
All of Hi-touch's Project Leaders (PLs) and Project Managers (PMs) majored in medicine, pharmacy, and science and engineering, and have extensive knowledge of medical documents, with document analysis and research skills beyond translation.
Comprised of doctors, pharmacists, nurses, and linguists with backgrounds in science and engineering, our medical translation team has a great wealth of expertise and experience in pharmaceutical and medical documents.

The quality of translation plays a critical role in ensuring that drugs and medical devices are approved by domestic and foreign regulatory authorities during the approval process.
In addition to English, accounting for the absolute majority of medical translation languages, our multilingual staffing provides services for regulatory authorities in Korea, Japan, China, the United States, and the European Union to facilitate the domestic and overseas approval of drugs and medical devices.

Hi-touch provides translation services on almost all types of medical and pharmaceutical documents.

Domestic and overseas pacesetting pharmaceutical and healthcare companies, CROs, and medical institutions trust the Hi-touch's quality of translation services.

• 2,500 + projects from Jeil Pharmaceutical, Genetox, Ferring Korea, etc. in 2003
• 2,300 + projects from National Institute of Environmental Research, Abbott Korea, Ildong Pharmaceutical, Straumann, etc. in 2022
• 2,300 + projects from National Cancer Center, Sanofi, Korea University Ansan Hospital, Biotronic, etc. in 2021
• 2,200 + projects from Merck, Seoul National University College of Medicine, Severance Hospital, SD Biosensor, etc. in 2020
• 2,000 + projects from Boehringer Ingelheim Korea, National Institute of Medical Device Safety Information, Yonsei University, etc. in 2019

We guarantee translation services of high caliber, based on quality assurance (QA) and quality control (QC) processes under ISO 9001 and ISO 17100.
QA: A proactive process to ensure consistent quality, including guidelines for terminology, style, etc. at the beginning of a project
QC: A full inspection process, including feedback and correction after the translation is finished
We meticulously analyze and revise any translated documents and are responsive to client requests.
We also provide verification/validation service upon a client’s request.

As a basis for our customer-specific medical terminology database, we apply the most up-to-date references, including the most updated guidelines and medical terminology from domestic and overseas regulatory authorities (e.g., the latest version of MedDRA, MFDS guidelines, etc.), tailored to client needs. These international standards-compliant references are the backbone of our QA/QC process.

As a language service provider, we offer certificates of translation, including ISO9001 and ISO17100 certificates, translators' CVs, and a signed statement that translation quality is guaranteed in compliance with our quality assurance/quality control system, on request.

With advanced software and IT tools, the translation process is streamlined, conducing to scalable and verifiable results in terms of consistency and standardized terminology. Using CAT Tools, tailored glossaries and Translation Memories(TM) are managed, ensuring consistency across multiple translation projects per client and guaranteeing bespoke translation service.